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Introducing Titan Intelligence: AI for the Trades

Titan Intelligence is “AI for the trades.” It is the harnessed power of ServiceTitan data that fuels industry insights, trends, features, recommendations, and data-driven stra...

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All Industries

Need a ServiceTitan consultant? Certified Provider program matches needs with knowledge

The ServiceTitan Certified Provider program helps contractors maximize the benefits of ServiceTitan.

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All Industries

ServiceTitan’s Certified Administrator program recognizes back-office expertise

Certified Administrators, a program designed by ServiceTitan, strengthens the knowledge base for those who enjoy the software and want to maximize its use. With the certificat...

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All Industries, Industry Insights

Reducing technician churn in the trades: Beyond the numbers

A ServiceTitan study of what causes churn in the trades pointed to four key factors: Overbooking techs, underbooking, weekend work and excessive drive time. All can be address...

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All Industries, Industry Insights

Technician Churn: Too much drive time can drive techs away

Drive-time matters. A ServiceTitan study into churn in the trades tells us that time spent in a car is one of the leading causes. Data shows that technicians who drive more th...

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All Industries, Industry Insights

Technician churn: Don’t wait until the work slows down to find solutions

Data from a ServiceTitan study into churn in the trades shows how underbooking contributes to turnover. Installers who have fewer than 50 jobs in two months are 16% more likel...

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All Industries, Industry Insights

Weekend work, after a point, makes 1 of 4 technicians churn, data shows

A recent ServiceTitan study into churn in the trades found a direct correlation between weekend work and churn. Data shows that technicians with more than 15% of their jobs on...

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All Industries, Industry Insights

Technician churn: Overbooking upsets balance for service techs

As the trades struggle to find qualified technicians, retaining a tech becomes more important. A ServiceTitan study into the causes of churn in the trades found that techs who...

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All Industries, Industry Insights

Why do technicians churn at trade companies? ServiceTitan data reveals top factors

A ServiceTitan study showed clear cause and effect for technician churn. According to the data, which skewed toward HVAC and plumbing, technicians are more likely to churn if ...

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HVAC, Technician Tips, Business Tips

Eye-opening ServiceTitan data helps HVAC companies maximize impact of summer heat waves

Over the past three years, summer heat waves increased average daily revenues for HVAC businesses run on ServiceTitan by an eye-opening 55%.

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